iClaim - Intelligent Claims Management



iClaim - what is that?

Claims Management is a term commonly used in the insurance industry. “iClaim“ stands for intelligent claims management.

But what does "intelligent" mean in connection with a claim?

The initial situation

The initial situation

The cost pressure on insurance companies is still high. The trend to reduce claims expenses is still increasing.

Nevertheless, insurers have made no sustainable improvements on the average claims expenditure, despite considerable efforts, extensive test programmes, development of partner networks, use of testing organizations and savings in vehicle appraisals.

Current state of play

Current state of play

The expert business in Germany lags a long way behind the market developments of its competitors abroad. In Germany, the expert has seen no revolutionary changes to his working procedure in the last 20 years.

The basic digitalization of the expert business is long overdue and a few options are already available. However insurers only use these to reduce costs, often not completely in accordance to the law. It would be much more efficient and legally compliant to find an approach that guarantees high quality appraisals without vast errors and leakages - quality is still the most important criterion even in times of digitization.

The solution

The solution

All over the world there is a need for high-quality claim reports that are also cost-efficient. The focus of iClaim EXPERTS for the future is to create high quality and cost efficient production of automotive expertises and accident appraisals to achieve “win win” situations for all parties involved.

To achieve this, the processes around the reports need to be efficient and lean and with high quality results, so that they can be used for claims settlements and to be produced within a reasonable time and cost frame.



Automotive experts will continue to be in demand as a neutral party between claim, expectations and reality in claims for damages. For more than 20 years management consultants have not tired to predict the demise of automotive experts. However, only recently we have seen what can happen in the automotive business if companies are free to do what they want. Independent and unbiased experts are becoming more important than ever before!

iClaim EXPERTS are committed to customising intelligent processes for the customer, in accordance with statutory and legal requirements and in cooperation with car manufacturers, repair shops and insurance companies to the benefit of all involved – making claims settlements simpler, faster, more efficient and transparent.

  • Franz Schweiger

    Dipl.-Ing. (FH)
    Automotive expert
    Director and Founder

    approved by IfS GmbH (IfS-Zert) for car damage and assessment

    Area Ulm / Neu-Ulm

    iClaim EXPERTS
    Bahnhofstraße 66
    D-87749 Hawangen

    Mobile +49 151 / 64501470
    E-Mail This email address is being protected from spambots. You need JavaScript enabled to view it.
    Internet www.iclaim.de

    iClaim EXPERTS profile photo Franz Schweiger

    Dieter Rudloff

    Automotive expert
    Master mechanic

    approved by IfS GmbH (IfS-Zert) for car damage and assessment

    Area Memmingen / Allgäu

    iClaim EXPERTS
    Bahnhofstraße 66
    D-87749 Hawangen

    Mobile +49 151 / 52373920
    E-Mail This email address is being protected from spambots. You need JavaScript enabled to view it.
    Internet www.iclaim.de

    Get in contact

  • Why iClaim?

    Because after being innocently involved in a car accident you need a trustworthy and professional expert at your side to represent your interests in the claims handling process. Our goal at iClaim EXPERTS is to offer you the best possible service in the expert business and to be the best choice regarding all topics involving vehicles, claims, repairs and appraisals.

    We want to be your competent partner in whom you can trust. We know the people in the repair shops, who work for you and we also know the working procedure and the way of thinking of the colleagues in the insurance business who are paying the bill in the event of an accident - the claims handlers, claims managers and CEOs. That's an enormous advantage for our clients. In addition, all my experts and myself are certified by the IfS (Institute for expert entity in Cologne) and we regularly take part in technical trainings to keep abreast of all new aspects of vehicle repairs and painting. That's why we also use the technical information from the AZT (Allianz center of technology) and many other technical information services. You as the ambitious client should not be satisfied with less than we can offer you.

    And now my question? Do you want to be sure that you get the best and most professional service in the event of an accident? Then my staff and me would be pleased to be at your side to help you and to give you the right advice to achieve your objectives! We focus on your challenge. After the initial shock of the accident and you choose to go ahead with us, we promise that we will eventually put a smile on your face! In the unlikely event that this is not the case, then let me know!


    iClaim EXPERTS Signatur Franz Schweiger
  • Profile and Philosophy

    From my early childhood I was deeply in love with cars and motorsports. At the age of 6 I ordered my first car. Later at the age of 12 I was one of the biggest formula one fans, aged 18 I finally bought my first car, a Mercedes 280, which wasted so much fuel that it took all my hair from my head and at 24 one of my biggest dreams came true - I competed my diploma in aerodynamics for the Rial racing formula one team.

    After some time I realized that working in an office most of the time wouldn't make me happy. I always wanted to combine theory and practice, so finally I decided to become an expert for car claims. Now I have been working in this business for more than 25 years and have gained a lot of information and experience. I'm well known in the business and I stand for quality, neutrality and fairness in the expertise and claims process.

    During this time I have met a lot of people who have been involved in an accident and most of them didn't know exactly what to do and what legal rights they have if their car had been damaged by someone else. That's the situation in which we from iClaim EXPERTS are pleased to help you. With us you will see how easy claims handling can be. From thousands of meetings with clients, I know their and also your wishes. Our biggest goal is to help you to get the right amount of damage compensation for you and at the same time to get your car back after repair as beautiful or better than it was before the accident. We want to see our clients happy and satisfied. Go with us and after the initial shock of an accident you will ultimately have a smile in your face.

    The challenge for the expert is to be fair and just to all parties involved in the claims process, to be focused on the facts and to compile the expertise and assess costs fairly, neutrally and with competence. I have been successful with this philosophy both as an independent expert and also whilst working as an expert and chief expert at the Allianz insurance company in Germany and Austria.

    This is the philosophy we practise at iClaim EXPERTS. You too can profit from this philosophy and and from our wide experience if you decide to proceed with us. Don't choose your expert by coincidence - choose competence and quality and create value for yourself!

    iClaim EXPERTS Profilfoto Franz Schweiger
  • Work experience

    2015 - today Manager and car claim expert, iClaim EXPERTS
    2012-2015 Team Leader car claim experts, Allianz Versicherungs-AG, Munich, Germany
    2005-2012 Chief Expert and Technical Director, Allianz Elementar/Topreport, Vienna, Austria
    2002-2005 Team Leader car claim experts, Allianz Versicherungs-AG, Munich, Germany
    1998-2002 Free and independent automotive engineer and claims expert, Ulm, Germany
    1991-1998 Car claims expert, Allianz Versicherungs-AG, Munich, Germany
    1989-1991 Development Engineer for air disc brakes, German Perrot Brake, Mannheim

    Education / higher education

    1985-1989 University for applied sciences, Kaiserslautern, Germany - Diploma in Mechanical Engineering
    1983-1985 Professional Training auto mechanics, Segura Automobile, Saarlouis, Germany
  • Milestones

    Diploma thesis: Aerodynamic optimization of a Formula 1 racing car at Rial Racing, Fußgönheim
    Development of a quality check system for automotive damage expertise and appraisals, best practice and used worldwide in Allianz SE
    Chairman of the experts Committee, Vienna, Austria, VVO (Insurance Association of Austria), member of the claims Committee and the paint and body Advisory Board
    Initiator and co-developer of Damage History, a checking system for pre damages
    Lecturer at the Technical University, Graz, Austria, „Master of engineering in traffic accident research“
iClaim EXPERTS Franz Schweiger

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